Special Event

Wowing Your Customers

March 19, 2012: A Half-Day Workshop for Restaurant and Hospitality Workers, Servers, Supervisors and Managers
This workshop offers participants the opportunity to:
  • Recognize the value and benefits for consistently delivering exceptional customer service
  • Identify customer service busters and how they affect the entire organization
  • Learn how to avoid being “hooked” by a difficult customer
  • Learn several skills and techniques to manage the difficult customer

Today’s customers are harder than ever to attract, and once you have them you must do everything in your power to keep them. Make sure you, your managers and your staff attend this customer service workshop, “WOWING YOUR CUSTOMERS“.

Presenter:

Dr. Levick (CEO of Goren and Associates) has more than 30 years of experience in the training and coaching field.

Pre-Register by March 12th and SAVE

Use the form below to pre-register and save $40 off the price of admission! Once you submit your registration details, you will be auto-directed to pay for this event via PayPal. Your registration is not complete until payment is received.

Click Here to download the Full Program PDF
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