For the fourth straight year, College Works Painting of Irvine has earned the highest possible rating of 5 stars, winning the business the 2014 Talk of the Town Customer Satisfaction Award in the Painting Contractors category.
Headquartered in Irvine, Calif., College Works Painting provides valuable, practical and life-changing business experience for college and university students who have shown potential for success, while also providing high-quality residential painting services for people interested in opening opportunities for the next generation of business leaders.
While the company’s goal is to empower college students to become the next generation of leaders, it also places a high priority on serving customers well and ensuring they are always satisfied. Winning its fourth consecutive Talk of the Town Award reinforces for the team at College Works Painting that this is being accomplished every day. “We are 100 percent focused on great customer and employee service, and we recognize the power of our customers’ opinion of our work,” says CEO Matthew Stewart. “We have worked hard to increase the number of positive reviews and experiences, and it is working.
“We are very excited about receiving this award again in 2014,” says Stewart. “This is a big pat on the back to our whole team.”
College Works Painting has been successful at serving customers by always saying yes — then asking the question. “We don’t want to say ‘no’ to our customers,” says Stewart.
In addition, the company is working with an outside consultant who is helping it focus on “above and beyond” activities for customer service every quarter. “We are constantly surveying our customers, bringing in resources to improve our systems, and auditing ourselves and our customer service standards,” says Stewart. “We will continue to focus on service, as it is the number one driver of our success.”
College Works Painting acknowledges the role its customers play in its continued success. “We want to thank our customers for helping us understand how to serve them better,” says Stewart. “We want to thank them for taking the time to communicate with us and thank them, of course, for their business.”
About College Works Painting
Each year, College Works Painting hires more than 2,000 college students who then provide painting services for more than 10,000 customers across the nation. This paid internship opportunity enables students to run their own painting company, developing a variety of skills such as marketing, sales, management and relationship building.
College Works Painting also supports the local communities in many ways with man-hours, financial support, collecting goods and by requesting participation of its customers and team members. In addition, the district managers perform Charity Paints each year nationwide, refinishing the houses of needy families. The company proudly supports a host of organizations, including Augie’s Quest, Make A Wish Foundation, Entrepreneurs’ Organization, Secret Service Summit, St. Jude Children’s Research Hospital, Share Our Selves, Corazon and Health Network Foundation.
College Works Painting is headquartered in Irvine at 1682 Langley Avenue. For more information, call 888-450-9675 or go online to http://www.collegeworks.com. Follow the company online at http://www.facebook.com/collegeworks and http://www.twitter.com/college_works.
About the Award and Sponsor
Each year, the Talk of the Town Awards are presented by Talk of the Town News to honor companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company’s CM Power Rating. Only those that receive a 4-star to 5-star rating receive the Talk of the Town Customer Satisfaction Award.
This is the sixth year Talk of the Town News has honored companies for achieving high levels of customer satisfaction with the Talk of the Town Awards. Businesses eligible to receive the award include, but are not limited to, beauty salons, spas, restaurants, bakeries, dentists, auto repair facilities, veterinarians, home repair and improvement contractors, florists, hospitals, and physicians.
For more information about the award or its sponsor, please contact Talk of the Town News at 877-498-6405 or go online to http://www.talkofthetownnews.com.