Rancho Cucamonga, Calif.: Receiving the highest possible customer satisfaction rating of 5 stars in 2015, Alta Loma Dental Care has won its third consecutive Talk of the Town Customer Satisfaction Award in the Health & Medical — Dentists category.
The Talk of the Town Awards, presented by Talk of the Town News, honor companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company’s rating. Only those that receive a 4-star to 5-star rating receive the Talk of the Town Customer Satisfaction Award.
Alta Loma Dental Care opened as one of the first dental offices in Rancho Cucamonga in 1980. Drs. Michael and Jessica Kim took over the practice three years ago, continuing the long tradition of outstanding dental care and patient satisfaction, while also earning the highest possible rating of 5 stars from Talk of the Town for the past three years.
Featuring state-of-the-art digital equipment, Alta Loma Dental Care offers an extensive range of preventative, restorative and cosmetic dental procedures, including cleanings and exams, digital X-rays, braces, crowns and bridges, endodontics (root canals), and teeth whitening and veneers. “We work to ensure every one of our patients has access to the most innovative procedures in dentistry,” says Dr. Michael Kim.
“We are dedicated to providing patients of all ages with gentle, comprehensive dentistry in a comfortable and welcoming environment,” says Dr. Michael Kim. “We aim to diagnose problems early so we can utilize the most conservative treatment plan possible and lower the risk of those problems recurring.”
Dr. Michael Kim says educating patients is one of the practice’s main priorities to ensure patients receive the best possible care. “We believe patients should have sufficient information to make educated decisions about their oral health,” he says. “Our team works hard to educate patients and make sure to answer questions in order to develop the ideal doctor-patient relationship.”
The team at Alta Loma Dental Care also knows the importance of communication and building relationships with patients to creating the ultimate patient experience. “We always take the time to get to know our patients and develop long-lasting relationships based on trust and professional expertise,” says Dr. Michael Kim. “At Alta Loma Dental Care you’ll never be treated like ‘just another patient;’ you are a valued member of our practice family!”
“We understand that life is busy and full of its own stress, and we are determined not to add to that stress when you enter our practice or interact with any of our team members,” says Dr. Michael Kim. “We are changing the perception that the dental office is a stressful place to be, one patient at a time. We want your day to be better because you saw us. So, when you take the time to call our office or visit us, we want to show you our appreciation and we are going to treat you like a VIP.”
Dr. Michael Kim and his team are proud of their awards, particularly since the recognition comes from satisfied patients. “We strive to show each patient they are valued and cared for at our practice,” he says. “This award is validation that we are succeeding at this and it drives us to be better every day so that we can continue to earn our patients’ recognition every year. Thank you to all our patients for choosing us to be your dental care provider.”
About Alta Loma Dental Care
Alta Loma Dental Care is located at 7283 Carnelian Street in Rancho Cucamonga. For more information about the practice, call 909-987-6268 or go online to www.altalomadentalcare.com. Follow the practice on Twitter at twitter.com/AltaLomaDental or on Facebook at facebook.com/AltaLomaDentalCareBraces.
About the Award and Sponsor
This is the seventh year Talk of the Town News has honored companies for achieving high levels of customer satisfaction with the Talk of the Town Awards. Businesses eligible to receive the award include, but are not limited to, beauty salons, spas, restaurants, bakeries, dentists, auto repair facilities, veterinarians, home repair and improvement contractors, florists, hospitals, and physicians.
For more information about the award or its sponsor, please contact Talk of the Town News at 877-498-6405 or go online to www.talkofthetownnews.com.